TERMS AND CONDITIONS OF AD MIRACLE INC.
- PRINTING TERMS
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FILE FORMAT: The preferred file formats for artwork are high-resolution PDF, TIFF, EPS, or, in some cases, JPG.
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IMAGE RESOLUTION: To ensure optimal print quality, images should have a minimum resolution of 150 DPI (dots per inch). Using low-resolution images may result in blurry or pixelated output.
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COLOR MODE: Files must be created in CMYK color mode, as this is the standard for print. AD MIRACLE INC. cannot guarantee that the printed colors will be an exact match to those seen on your digital screen. Variations may occur due to differences in monitor calibration and the nature of the printing process.
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FONTS: All fonts in the artwork file must either be embedded or outlined to prevent any issues with font substitution during printing.
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ARTWORK SIZE: Ensure that the artwork is correctly sized for the final print dimensions. Resizing an image after the design process may lead to a reduction in image quality.
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PROOFS: Physical proofs are only provided if explicitly stated in the invoice. If you wish to see a physical proof, please request it in advance as it may incur an additional charge. In the absence of a request, it is understood that you waive the right to review a proof and accept the final printed product as is.
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PAYMENT TERMS
Full payment is required upfront before production. We accept credit/debit cards, checks, and cash as payment methods. -
TURNAROUND TIME
Production will commence only after the client has approved the digital proof. The turnaround time for each order depends on its complexity and will be communicated by our customer service team. Please note that production times may vary. -
DELIVERY OPTIONS
Delivery can be arranged through either in-person pickup or via our designated courier service. Shipping costs and delivery times are determined by the destination's location. For expedited delivery, please request this in advance, and additional charges will apply. -
REFUND AND CANCELLATION POLICIES
Any claims regarding defects must be submitted to AD MIRACLE INC. via email, accompanied by photos, within 24 hours of receiving the order. In the event of defective products, AD MIRACLE INC. guarantees an exchange for items that meet the original order specifications. In some cases, the defective items must be returned in their entirety for reprinting to occur. -
INTELLECTUAL PROPERTY
Upon approving the artwork, the client assumes full responsibility for ensuring that their design does not infringe upon any copyright or intellectual property rights. AD MIRACLE INC. is not liable for any legal issues that arise as a result of a copyright violation. -
LIABILITY AND WARRANTIES
AD MIRACLE INC. offers a warranty that includes reprinting the work if an error occurs during the printing process. This guarantee excludes errors related to the client’s file, such as technical issues or grammatical mistakes, and defects caused by failure to adhere to the design specifications (e.g., bleeds, cut marks, and safety margins). Additionally, we are not responsible for minor color variations between the digital file and the printed product. The colors displayed on your screen are for reference only and may differ from the final print output.
SAGE 65008 | PPAI 262072 | UPIC AD MIRACLE